Representative - Customer Service

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed.

**Responsibilities:**

+ Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
+ Research and resolve customer problems, acting as the customer liaison between other departments when necessary.

**Qualifications:**

+ High School Degree or Equivalent required
+ Associates’ Degree preferred
+ 2-4 years of relevant experience
+ Solid interpersonal skills that allow one to work effectively in a diverse working environment
+ Able to effectively communicate both verbally and in writin...

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