Remote Travel Concierge & Customer Support

Rudybtravel
📍 dudley, england, United-Kingdom 💼 Full-time 🕒 Posted May 28, 2026

Job Description

About the job

About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm ...

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Job Details

  • Location dudley, england
  • Job Type Full-time
  • Category Human Resources, Management & Operations
  • Posted Date May 28, 2026
  • Application Deadline July 07, 2026