Remote Tier 2 Technical Support Engineer (SaaS Partners)

JumpCloud
📍 WorkFromHome, Jalisco, Mexico 💼 Full-time 🕒 Posted March 01, 2026

Job Description

A leading cloud directory platform provider is seeking a Technical Support Engineer - Tier 2 to provide dedicated support for their largest partners. The role requires at least 5 years of technical support experience, excellent communication skills, and the ability to resolve complex issues. This remote position in Mexico offers the chance to work with a dynamic team focused on customer success and technical excellence. Join us to contribute to innovative solutions in a fast-paced SaaS environment.
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Job Details

  • Location WorkFromHome, Jalisco
  • Job Type Full-time
  • Category Soporte técnico y administración
  • Posted Date March 01, 2026
  • Application Deadline April 10, 2026