Remote Security Service Engineer

Job Description
System Operations & Proactive Maintenance

· Perform daily operational monitoring of Genetec Security Center environments.

· Monitor and review:

o System alerts

o Archiver health

o Recording status

o Storage utilization

o RAID health

o Bandwidth utilization

o Camera operational status

· Conduct preventative maintenance activities across security infrastructure and associated hardware.

· Validate camera functionality, alignment, video quality, and analytics operation.

· Support ongoing firmware, patching, and software update activities in accordance with approved maintenance processes.

· Assist with server and storage operational maintenance.

· Review backup status and recovery validation processes to support operational continuity.

· Maintain operational awareness of system capacity and infrastructure health.

Reactive Service ...

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