Remote SaaS Technical Support Expert and Onboarding Pro

Confidential
📍 bacolod, iloilo, Philippines 💼 Full-time 🕒 Posted June 05, 2026

Job Description

TalentPop App is seeking a Technical Support Specialist in the Philippines to support a complex SaaS platform. The role involves providing technical assistance via chat and Slack, troubleshooting integrations, and aiding in customer onboarding. Candidates should have 2+ years of technical support experience and be comfortable with Zendesk or Gorgias. The position offers perks such as health and dental insurance, annual performance-based increases, and opportunities for career advancement while enabling a permanent work-from-home setup.
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Job Details

  • Location bacolod, iloilo
  • Job Type Full-time
  • Category IT & Technology
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026