Remote SaaS Support Analyst – Drive Customer Success

FunnelCake

📍 santiago de querétaro, querétaro, Mexico 💼 Full-time 🕒 Posted June 03, 2026

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Job Description

FunnelCake is seeking a Technical Analyst I to provide expert assistance for their SaaS products. In this remote role, you will troubleshoot technical issues for clients, support organizational KPI targets, and maximize product value. 
Ideal candidates will have 2+ years of technical experience and familiarity with SaaS platforms. Additional benefits include a market-leading compensation package and various wellness programs, emphasizing a results-driven work culture. 
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Job Details

Location santiago de querétaro, querétaro
Job Type Full-time
Category Bases de datos, analítica y BI, Soporte técnico y administración
Posted Date June 03, 2026
Application Deadline July 13, 2026