Remote SaaS Application Support Engineer - SQL

FunnelCake

📍 workfromhome, quintana roo, Mexico 💼 Full-time 🕒 Posted June 04, 2026

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Job Description

FunnelCake is hiring a Technical Analyst I in Cancún, Quintana Roo, to deliver exceptional technical support and maximize customer value from our SaaS solutions. You will troubleshoot incidents, maintain CRM updates, and contribute to product enhancements. 
With over 2 years of experience in technical support, particularly with SaaS platforms, you will gather and analyze technical information to resolve issues efficiently. The role offers a competitive compensation package, wellness programs, and the flexibility to work remotely. 
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Job Details

Location workfromhome, quintana roo
Job Type Full-time
Category Soporte técnico y administración
Posted Date June 04, 2026
Application Deadline July 14, 2026