Job Description
A customer service BPO is seeking a Quality Assurance Manager to supervise QA analysts and oversee quality monitoring processes. The ideal candidate will have at least 5 years of call center QA management experience, excellent organizational skills, and proficiency in Microsoft Office. This full-time role entails managing quality assurance activities, conducting audits, and communicating quality issues to management to ensure operational excellence. This position is currently remote, with a standard working schedule from 9am to 5pm EST.
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Submit ApplicationJob Details
- Location makati, metro manila
- Job Type Full-time
- Category Management & Operations
- Posted Date June 07, 2026
- Application Deadline July 17, 2026