Remote Lead Customer Success Specialist

Dialpad
📍 remote, romblon, Philippines 💼 Full-time 🕒 Posted July 27, 2026

Job Description

Dialpad is seeking a Customer Success Advocate to own post-sales activities, nurture customer relationships, and guide the CSM team in delivering exceptional value. This remote role requires leading with a customer-centric approach and partnering with Sales, Product, and Engineering to drive adoption and renewals.

You will mentor teammates, own the voice of the customer, and coordinate cross-functionally to resolve escalations while minimizing churn across a global client base.

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Job Details

  • Location remote, romblon
  • Job Type Full-time
  • Category Sales
  • Posted Date July 27, 2026
  • Application Deadline September 05, 2026