Remote Help Desk II | IT Support Specialist

Zipdev

📍 WorkFromHome, Bogotá, Distrito Capital, Colombia 💼 Full-time 🕒 Posted March 02, 2026

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Job Description

                A remote IT support provider is seeking a Help Desk II / Tier 2 IT Support Specialist to deliver reliable technical support. The ideal candidate has 2-3 years of experience in handling IT support requests in a structured environment. Responsibilities include troubleshooting and resolving hardware/software issues, documenting procedures, and managing user accounts. Employees enjoy remote work, 10 vacation days, health care reimbursements, and continuous learning bonuses.
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Job Details

Location WorkFromHome, Bogotá, Distrito Capital
Job Type Full-time
Category Servicio de atención al cliente
Posted Date March 02, 2026
Application Deadline April 11, 2026