Remote First‑Line Service Desk Analyst

SoftwareOne Deutschland GmbH

📍 xico, veracruz, Mexico 💼 Full-time 🕒 Posted July 18, 2026

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Job Description

SoftwareOne Deutschland GmbH in Xico, Veracruz, is seeking a Service Desk Analyst to join their team. You will provide first-level technical support to users and ensure a timely resolution of incidents within a Managed Operations model. 
The role requires a Technical or Technologist degree, experience in remote technical support, and proficiency in ITSM tools. Benefits include comprehensive health programs, continuous learning, and flexible work models. 
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Job Details

Location xico, veracruz
Job Type Full-time
Category Bases de datos, analítica y BI, Soporte técnico y administración
Posted Date July 18, 2026
Application Deadline August 27, 2026