Remote Enterprise Escalation Engineer

Jumio
📍 WorkFromHome, WorkFromHome, Colombia 💼 Full-time 🕒 Posted February 24, 2026

Job Description

A B2B technology company is seeking a Customer Escalation Engineer based in Colombia for a remote role. The engineer will support enterprise customers by handling technical escalations and providing solutions. Candidates should have 3-5 years of experience in customer-facing roles and strong technical communication skills. The position offers collaboration with internal teams and requires excellent problem-solving abilities.
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Job Details

  • Location WorkFromHome, WorkFromHome
  • Job Type Full-time
  • Category Tecnología de los mensajes y la información
  • Posted Date February 24, 2026
  • Application Deadline April 05, 2026