Remote Customer Success Engineer (AI SaaS)

Obsidian

📍 workfromhome, bogotá, distrito capital, Colombia 💼 Full-time 🕒 Posted June 26, 2026

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Job Description

Obsidian is seeking a remote Technical Support Specialist to assist users efficiently on our platform. This position involves investigating technical issues and maintaining a positive experience for our users. You will work directly with our engineering team to address user-reported bugs and communicate effectively with our clients. 
The ideal candidate should have a solid background in debugging web applications, experience with AI systems, and excellent communication skills. A degree in Computer Science or a related field is preferred. 
This remote role requires working 6 days a week with substantial overlap with Pacific Time hours. 
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Job Details

Location workfromhome, bogotá, distrito capital
Job Type Full-time
Category Ingeniería económica y gestión
Posted Date June 26, 2026
Application Deadline August 05, 2026