Remote Care Technical Support Specialist

Abbott

📍 Veenendaal, Utrecht, Netherlands 💼 Full-time 🕒 Posted March 01, 2026

Apply Now Similar Jobs

Job Description

PURPOSE OF THE JOB
Works in a call center environment under supervision on defined work assignments while following established procedures. Exercises basic customer service and technical skills in response to remote monitoring inquiries and complaints from health care professionals, Abbott field personnel, patients, and various internal departments.
ROLES & RESPONSIBILITIES
Is readily available to callers to respond and to document inquiries regarding technical questions, issues and/or complaints, as well as adverse events by identifying and collecting relevant information from callers.
Documents all product contacts via active and clear notetaking. Prepares Field Contact Reports (FCRs) and forwards them to the Product Performance Group per department policies.
Adheres to Abbott company policies, operating procedures and work instructions, including time management, attendance, product experience reporting, and patient data privacy.Ready to Apply?Submit your application today and join our talented team at Abbott.
Submit Application

Job Details

Location Veenendaal, Utrecht
Job Type Full-time
Category Information and Record Clerks
Posted Date March 01, 2026
Application Deadline April 10, 2026