Remote Business Analyst – Genesys Cloud CX & Dynamics 365

Miratech
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted May 28, 2026

Job Description

Miratech is looking for a Business Analyst for their Contact Center Transformation Program in Mexico City. The ideal candidate will have over 3 years of experience and expertise in Contact Center operations, including familiarity with the Genesys Cloud Platform and Microsoft Dynamics 365. This role involves collaborating with stakeholders to define product visions, managing the backlog, and ensuring technical alignment with business needs. Competitive pay and comprehensive benefits included.
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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date May 28, 2026
  • Application Deadline July 07, 2026