Job Description
Enhance member services at OMERS as a Remote Bilingual Member Experience Specialist, based in Timmins, Ontario. Deliver top-tier support on pension inquiries from the comfort of your home.
As a crucial member of the team, you'll assist a diverse group of members and employers concerning the OMERS Pension Plan. This role involves managing digital communication channels and processing important transactions efficiently. Regular travel to the Toronto office for meetings will be part of your responsibilities.
Key Responsibilities:
• Serve members through phone and online communication
• Process pension administration transactions efficiently
• Maintain service standards and respond to escalated issues
• Collaborate with colleagues to streamline processes
• Analyze member data and identify solutions
Requirements:
• 2+ years of relevant experience in client service
• Bilingual in English and French required
• Proficient communication and technical skills
•...
As a crucial member of the team, you'll assist a diverse group of members and employers concerning the OMERS Pension Plan. This role involves managing digital communication channels and processing important transactions efficiently. Regular travel to the Toronto office for meetings will be part of your responsibilities.
Key Responsibilities:
• Serve members through phone and online communication
• Process pension administration transactions efficiently
• Maintain service standards and respond to escalated issues
• Collaborate with colleagues to streamline processes
• Analyze member data and identify solutions
Requirements:
• 2+ years of relevant experience in client service
• Bilingual in English and French required
• Proficient communication and technical skills
•...
Ready to Apply?
Submit your application today and join our talented team at OMERS.
Submit ApplicationJob Details
- Location timmins, on
- Job Type Full-time
- Category Other-General
- Posted Date July 04, 2026
- Application Deadline August 13, 2026