Relationship Manager - In-Clinic Consults

DocsApp
📍 Bengaluru, Karnataka, India 💼 Full time 🕒 Posted June 29, 2026

Job Description

Key Responsibilities:


  • Review prescriptions to assess whether the diagnosed disease/condition is covered under the customer’s insurance policy

  • Perform basic quality checks on prescriptions including:
    ○ Verifying doctor’s name, registration ID, and specialization.
    ○ Ensuring mandatory details are present (diagnosis, medicines prescribed, patient details, date, etc.)

  • Identify and report inconsistencies or incomplete documentation

  • Work closely with internal teams to seek clarifications or escalate exceptions

  • Ensure adherence to internal SOPs, claim processing timelines, and confidentiality norms

  • Maintain records of reviewed prescriptions with appropriate tagging (approved/needs clarification/rejected)

  • Monitor provider/client performance, analyse the data, and prepare report to keep clients and internal stakeholders informed

  • Proactively visit clients at their location to understa...
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    Job Details

    • Location Bengaluru, Karnataka
    • Job Type Full time
    • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Posted Date June 29, 2026
    • Application Deadline August 08, 2026