Regional Customer Service Team Leader

Flint Group
📍 Łódź, Łódź Voivodeship, Poland 💼 Full-time 🕒 Posted May 30, 2026

Job Description

Scope of duties:
  • Creating, developing, and enforcing the highest customer service standards in line with the organization's strategy

  • Planning and managing the team, including resource allocation, performance monitoring, and employee skill development

  • Building relationships and effective cooperation with key departments such as Production, Logistics, Purchasing, Sales, IT, as well as with external customers

  • Leading and coordinating key operational and strategic projects within the CS area

  • Identifying areas for process optimization, implementing operational improvements, and analyzing efficiency (KPI)

  • Managing change and actively supporting company-wide development initiatives (digitalization, automation)

  • Fostering an environment of engagement, innovation, and openness to development within the team

  • Creating a positive organizational climate that promotes team integration and mutual support
  • Ready to Apply?

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    Job Details

    • Location Łódź, Łódź Voivodeship
    • Job Type Full-time
    • Category Other-General
    • Posted Date May 30, 2026
    • Application Deadline July 09, 2026