Job Description
Position Summary
The Regional Customer Experience Supervisor is responsible for driving customer service execution, technical competency, customer engagement quality, and operational consistency across all customer care functions within the assigned Region. This role provides direct supervision of the Regional Sales Associate (RSA) and dotted line oversight, coaching, and competency management for all Customer Care Representatives (CCRs) and Customer Care Supervisors (CCSs) within the Region.
Reporting directly to the Regional Director, this role partners closely with Area Managers to ensure customer care employees are properly trained, following approved operating procedures, effectively utilizin...
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Submit ApplicationJob Details
- Location Lisle, Illinois
- Job Type Full-time
- Category Supervisors of Office and Administrative Support Workers
- Posted Date July 08, 2026
- Application Deadline August 17, 2026