Job Description
Our client, a Medical Research company, is looking for a Referral Representative I for their Pittsburgh, PA location. Responsibilities:
+ Handle all internal and external customer contact regarding Referral Testing.
+ Receive, resolve and follow up with complex customer issues.
+ Act as a liaison between internal and external customers and Referral vendors.
+ Retrieve, sort and process specimens for shipment to referral laboratories.
+ Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
+ Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.
+ Responsible for filing departmental documents.
+ Handle all customer inquiries regarding reporting of results, service failures and other quality issues to provide customer satisfaction.
+ Report laboratory res...
+ Handle all internal and external customer contact regarding Referral Testing.
+ Receive, resolve and follow up with complex customer issues.
+ Act as a liaison between internal and external customers and Referral vendors.
+ Retrieve, sort and process specimens for shipment to referral laboratories.
+ Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.
+ Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.
+ Responsible for filing departmental documents.
+ Handle all customer inquiries regarding reporting of results, service failures and other quality issues to provide customer satisfaction.
+ Report laboratory res...
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Submit your application today and join our talented team at ICONMA, LLC.
Submit ApplicationJob Details
- Location United States, United States
- Job Type Full-time
- Category other-general
- Posted Date July 08, 2026
- Application Deadline July 11, 2026