Rectification Analyst

AU017 Mercer Outsourcing (Australia) Pty Ltd
📍 Adelaide, South Australia, Australia 💼 Full time 🕒 Posted June 04, 2026

Job Description

Description:

We are seeking a talented individual to join our Operations team at Mercer as a Rectification Analyst working in either our Sydney, Melbourne or Adelaide office. This is a hybrid role that has a requirement of working at least three days a week in the office. 

We will count on you to:

  • Lead incident rectification activities including root cause investigation, customer impact assessment, and remediation planning and execution.

  • Collaborate closely with Incident Managers and stakeholders across Risk, Compliance, GSD, Trustee Office, Product, Transformation, and Technology teams to ensure effective incident resolution.

  • Support accurate breach and investigation reporting to regulators and internal stakeholders.

  • Contribute to the design and implementation of preventive measures and enhanced controls to reduce future operational errors.

  • Assi...

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    Job Details

    • Location Adelaide, South Australia
    • Job Type Full time
    • Category Business Operations Specialists
    • Posted Date June 04, 2026
    • Application Deadline July 14, 2026