Recovery Office

Job Brief: We are hiring a dedicated Recovery Officer to own the collection of corporate Bill-to-Company (BTC) receivables for our hotel. The role manages an active portfolio of 150+ corporate accounts — banks, pharmaceutical firms, and other repeat clients — with the mandate to bring down aged balances, shorten payment cycles, and convert overdue accounts into reliable, on-time payers. This is a hands-on, target-driven role that demands both persistence and the relationship skills to keep key corporate clients intact. Job Responsibilities: Own end-to-end recovery of all BTC / corporate receivables, prioritising high-risk and aged accounts. Maintain and work the receivables aging report; track each invoice from issuance to clearance. Conduct structured collection follow-ups — calls, emails, and visits — and confirm committed payment dates with corporate clients. Segment accounts by risk (Performing / Watch / High / Critical) and apply the right action: routine reminde...

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