Receptionist/Admin

Experience working in NHS, specifically in General Practice

Proficient in using SystmOne, Docman, ICE, and Accurx systems

Skilled in Microsoft Office applications i.e. Word and Excel

Good knowledge of the English language

IT literate

Main duties of the job

• Receiving patients and helping them where possible
• Booking appointments on computers
• Using the telephone, answering routine inquiries
• Taking and giving messages to patients, doctors/nurses
• Administrative/Clerical duties
• Use of computers for repeat prescriptions, appointments etc
• Handling general enquiries, explaining surgery procedures, making new and follow up appointments
• Dealing appropriately with various forms
• Scanning
• Recording requests for home visits and messages
• Any other duties, which may be required and agreed with the Practice

Person Specification...

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