Receptionist

Job Type: PRN

Schedule: Variable.

Your Job

Provide administrative support to ensure efficient operation of the Facility. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material.

Principal Responsibilities
+ Meets and greets all new patients to facility; explains and orients patients to facility services such as telephone, cable, dietary preferences, laundry and activities.
+ Resolves customer requests, questions and complaints; provides information to improve customer service.
+ Serves as liaison between patients and other departments.
+ Conducts inquiries on customer satisfaction; reports information using recommended tools and forms.
+ Identifies, researches and resolves customer concerns; reports trends to Quality Assurance Committee follows up on customer inquiries not immediately resolved
+ Coordinate discharge planning with p...

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