Receptionist -Covering Maternity Leave

The Medical Receptionist is the first point of contact for patients and visitors, providing a professional, friendly, and efficient service. The role involves managing appointments, handling patient queries, and supporting access to appropriate healthcare services. The receptionists play a key role in guiding patients to the most suitable clinician or service, ensuring timely and effective care.

This position requires excellent communication skills, strong organisational ability, and a commitment to confidentiality and data security. The role supports the smooth running of the practice and contributes to delivering high-quality patient care.

Main duties of the job

• Greet patients and visitors in a professional and friendly manner.
• Handle telephone calls and electronic queries promptly and courteously.
• Provide clear information about services and appointments.
• Book, amend, and cancel appointments using NHS systems.
• Ensure...

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