Receptionist

To provide a point of contact for patients. To facilitate effective communication between patients and the Primary Health Care Team and to promote a positive image of the practice to its patients and service users.

Main duties of the job

• Manning telephones: making and receiving calls, transferring calls accurately, booking patients in for appointments.
• Receiving and directing patients on arrival in a courteouis and efficient manner
• Receive and respond to requests from patients or practice team in relation to accessing the practice, including the use of the practice system(s) for online consultation and clinical and administration queries, ensuring this is supported and used effectively as the main route of access for patients, regardless of the mechanism of access (i.e. walk-in/in-person, telephone, online) and across the full operational hours of the practice.
• Undertaking administration to support the new patient registration...

Ready to Apply?

Submit your application today and join our talented team at Surrey Heath Community Providers Ltd.