Receptionist / Call handler

Overview

We are looking for an enthusiastic person to join our friendly team at a busy medical practice. Candidates should be flexible, committed to delivering a pleasant patient experience and have good IT skills.

The Practice offers extended access sessions and the successful applicant will be required to cover the front desk on occasion up to 8pm in the evening or occasionally at weekends with prior arrangement.

Main duties of the job

• Answer telephones promptly and pleasantly in a call centre‑style environment
• Book appointments and maintain accurate diaries for a large service
• Perform front desk duties and present a friendly and professional service to patients
• Carry out administrative tasks to support the clinical team

About us

We are located in a purpose‑built premises in North Shrewsbury, providing care for a list size of 17,000. A training and teaching practice, we pride ourse...

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