Receptionist (Cafe)

House of Cai Pte Ltd
📍 Johor Bahru, Johor, Malaysia 💼 Full-time 🕒 Posted March 02, 2026

Job Description

Key Responsibilities:

  • Welcome and assist customers as they enter the café.
  • Handle reservations and seating arrangements.
  • Take customer inquiries, provide information about menu items, promotions, and services.
  • Answer incoming phone calls and respond to emails.
  • Manage bookings, take phone orders, and coordinate with café staff.
  • Maintain a clean and organized reception area
  • Assist with billing and payments if required.
  • Coordinate with café staff to ensure smooth order management
  • Collect customer feedback and address minor complaints.
  • Ensure customers have a positive experience from entry to exit
  • Support the café team during busy periods.

Requirements:

  • Excellent communication and interpersonal skills.
  • Friendly, approachable, and professional demeanor.
  • Basic computer skills (POS system, email, booking/reservation software).
  • Able to mu...

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Job Details

  • Location Johor Bahru, Johor
  • Job Type Full-time
  • Category Other-General
  • Posted Date March 02, 2026
  • Application Deadline April 11, 2026