Receptionist /Administrator

Job Summary

Rosemead Surgery is a friendly supportive practice. We are looking for a Receptionist / Administrator who is passionate about helping people and can remain calm under pressure. Good communication skills and prior experience in general practice are advantages.

Key Responsibilities

• Assist in the smooth running of the practice, especially the reception area.
• Act as the first point of contact for patients and visitors.
• Ensure visitors and callers are greeted professionally and calls are managed appropriately.
• Manage the flow of patients arriving at the reception desk for appointments, prescriptions, or queries.
• Ensure clinical staff receive requested medical records.
• Generate repeat prescriptions accurately within 48 hours.

Key Tasks

• Reception duties
  • Greeting and booking patients for surgeries and clinics.
  • Efficiently and courteous...

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