Reception Supervisor

Champneys

📍 Frankston, Victoria, Australia 💼 Full Time 🕒 Posted March 02, 2026

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Job Description

 Reception Supervisor 
 Buxton Crescent 
Leading a small team, you will ensure that your colleagues are trained, confident and competent to deliver warm welcomes, lasting goodbyes, and everything in between. You will act a brand ambassador and ensure that your team deliver the highest levels of customer service and leave a lasting positive impression on our guests.

Some Responsibilities include:
To assist with implementation of service standards for reception ensuring a high and consistent level of service is given to all guests.

To assist with implementing training and coaching of the service standards to Front Office team.

To ensure service to guests is engaging and proactive.

To ensure that arrivals are managed smoothly, efficiently and with high levels of customer care and that the correct registration procedure is adhered to.

To review customer satisfaction levels in Fron...
            

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Job Details

Location Frankston, Victoria
Job Type Full Time
Category Supervisors of Office and Administrative Support Workers
Posted Date March 02, 2026
Application Deadline April 11, 2026