Real-Time Workforce Management Analyst I

iQor, Inc.
📍 mawaque, pampanga, Philippines 💼 Full-time 🕒 Posted June 21, 2026

Job Description

iQor, Inc. is looking for a Contact Center Performance Manager in Pampanga, Philippines. This role is responsible for proactively monitoring service levels and implementing strategies to enhance efficiency. The ideal candidate will manage real-time adherence and communicate effectively with various organizational levels.

A Bachelor's Degree and prior call center experience are required, with strong analytical and communication skills necessary for success in this position.

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Job Details

  • Location mawaque, pampanga
  • Job Type Full-time
  • Category Human Resources
  • Posted Date June 21, 2026
  • Application Deadline July 31, 2026