Real-Time Workforce Analyst

iQor
📍 morong, bataan, Philippines 💼 Full-time 🕒 Posted June 06, 2026

Job Description

iQor is seeking a proactive workforce management professional in Morong, Bataan, to monitor service levels and manage performance metrics in the contact center. Responsibilities include real-time adherence oversight and communication of performance statuses. A Bachelor’s degree is required along with 1-3 years of relevant experience. Ideal candidates have strong communication and analytical skills, and proficiency in Excel. This role is critical in ensuring adherence to service levels and improving operational efficiency.
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Job Details

  • Location morong, bataan
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026