Job Description
Sutherland Global in Pampanga is looking for a Lead RTA to monitor real-time queues and ensure KPIs are met. The ideal candidate will have at least 2 years of RTA experience and strong MS-Excel skills.
This role requires good communication abilities and proficiency in WFM tools. Flexibility to work various shifts in a call center environment is essential. Join us to help drive optimal service levels and productivity!
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Submit your application today and join our talented team at Sutherland Global.
Submit ApplicationJob Details
- Location mawaque, pampanga
- Job Type Full-time
- Category Management & Operations
- Posted Date June 12, 2026
- Application Deadline July 22, 2026