Real-Time QA Insights & Dashboards Analyst

SMDigital
📍 , , philippines, , , philippines, Philippines 💼 Full-time 🕒 Posted June 12, 2026

Job Description

SMDigital is seeking an experienced Quality Assurance Analyst to monitor and evaluate the quality of customer interactions. This role includes providing real-time feedback to team leaders, maintaining QA score dashboards, and ensuring high customer service standards. The ideal candidate should have a strong background in quality assurance, communication skills, and the ability to thrive in a dynamic environment.
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Job Details

  • Location , , philippines, , , philippines
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 12, 2026
  • Application Deadline July 22, 2026