Real-Time Process Developer & Analytics Lead

Genpact
📍 Región Centro, Jalisco, Mexico 💼 Full-time 🕒 Posted February 27, 2026

Job Description

A global technology company in Mexico is seeking a Process Developer for the Workforce team. This full-time position involves monitoring real-time agent schedules, optimizing breaks, and conducting analyses to improve service levels. Ideal candidates will have strong interpersonal and analytical skills, proficiency in MS Excel, and some experience in workforce management. The role offers opportunities for career development and the chance to lead transformative projects in a dynamic setting.
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Job Details

  • Location Región Centro, Jalisco
  • Job Type Full-time
  • Category Gestión y dirección
  • Posted Date February 27, 2026
  • Application Deadline April 08, 2026