Job Description
Sutherland in Pampanga, Philippines is seeking a Lead RTA to monitor real-time performance queues and support call center operations. The ideal candidate will have at least 2 years of RTA experience and strong skills in MS-Excel, alongside good communication skills.
This role involves preparing performance analysis reports and collaborating with floor supervisors to ensure service levels are maintained effectively. Flexibility to work in a 24/7 environment is necessary.
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Submit ApplicationJob Details
- Location mawaque, pampanga
- Job Type Full-time
- Category Management & Operations
- Posted Date June 23, 2026
- Application Deadline August 02, 2026