Real-Time Analytics Specialist for Contact Centers

IntouchCX
📍 morong, bataan, Philippines 💼 Full-time 🕒 Posted June 07, 2026

Job Description

IntouchCX in Morong, Philippines is seeking a Real Time Analyst (RTA) responsible for monitoring and communicating performance metrics of the team. You'll evaluate large data sets, adjust staffing based on client needs, and ensure team members are aware of their performance statistics. The ideal candidate will hold a high school diploma and possess strong communication and analytical skills, alongside good knowledge of MS Word and Excel.
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Job Details

  • Location morong, bataan
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 07, 2026
  • Application Deadline July 17, 2026