RAN Support Expert at Ericsson Ottawa

Join Ericsson Canada Inc. as a Senior Product Support Professional in Ottawa, specializing in RAN technical support. Your expertise will ensure robust customer solutions through collaboration and support.
In this key role within RAN Software & Compute Platforms Engineering, you will interact with designers, testers, and solution architects to pinpoint issues and streamline solutions. Your strong analytical skills and commitment to innovation will enable you to drive technical task forces and engage in AI/ML efficiencies, enhancing customer satisfaction.
Key Responsibilities:
• Collaborate effectively to troubleshoot RAN products
• Participate in and lead integration activities
• Provide technical support and improved observability
• Drive innovative initiatives and knowledge sharing
• Contribute to AI/ML digitalization efforts
Requirements:
• Extensive RAN troubleshooting and integration experience
• BSc in Telecommunications or a related field
• Cloud ...

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