Quality Specialist (Qkam) I (Irapuato)

Quality Specialist (QKAM) I

Location: Irapuato, Mexico

Responsibilities

• Support for customers
• Serve as central contact for the customer and internal quality issues
• Participate in customer calls for discussing the quality situation and related contexts
• Plan, prepare, and conduct visits to the customer
• Receive and process quality questions, quality problems, as well as customer wishes and needs related to quality; collaborate with the appropriate departments
• Carry out fault analysis at 0-km and field failures, evaluate the results, and determine whether the fault originated from the customer or from Hella
• Process, coordinate, and manage plant-specific issues

Qualifications

• University degree
• More than 5 years of experience in a quality-related activity
• Customer focus with direct interaction experience
• Organization and results-oriented skills

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