Quality & Process Excellence Lead

TDCX

📍 Pasig, Metro Manila, Philippines 💼 Full-time 🕒 Posted February 28, 2026

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Job Description

                A leading BPO company in the Philippines is seeking a Quality Assurance Manager to support quality practices and enhance customer experience. This role involves leading a team, conducting quality audits, and providing insights to improve service quality. Applicants should possess a degree and have 5-7 years of relevant experience, ideally in quality assurance or process improvement. The position offers competitive benefits and opportunities for professional growth within a global company.
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Job Details

Location Pasig, Metro Manila
Job Type Full-time
Category Management & Operations
Posted Date February 28, 2026
Application Deadline April 09, 2026