Quality Manager (BPO) w/14th month pay

RecruitNest Consulting
📍 muntinlupa, national capital region, Philippines 💼 Full-time 🕒 Posted July 27, 2026

Job Description

Job Expectations:



Position Type: Experienced - Manager

Employment Type: Full-Time, Permanent (Direct Hire)

Work Setup & Location: Fully Onsite - Alabang, Muntinlupa

Work Schedule: Weekdays; Night Shift

Industry: IT Services & Consulting (BPO)



About the Job:

We are seeking an experienced Quality Manager to join our client's team and lead quality assurance and continuous improvement initiatives within a dynamic BPO environment. In this role, you will oversee quality programs, drive performance improvement strategies, and ensure compliance with operational standards. You will partner closely with Operations and clients to deliver data-driven insights, enhance processes, and improve overall business performance.



Key Responsibilities:

Lead and manage the Quality team to ensure achievement of quality standards and performance goals.

Identify performance gaps and implement effective improvement and d...

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Job Details

  • Location muntinlupa, national capital region
  • Job Type Full-time
  • Category Other-General
  • Posted Date July 27, 2026
  • Application Deadline September 05, 2026