Quality Manager- AI Projects

Welocalize

📍 Thessaloniki, Makedonia Thraki, Greece 💼 Full Time 🕒 Posted March 01, 2026

Apply Now Similar Jobs

Job Description

Main Duties
Strategic Alignment: Partner with Engagement Managers to ensure supplier alignment and coordinate with the Language Services Team on resource recommendations and capacity planning.
Client Relationship Management: Serve as the primary point of contact for language quality, leading client conversations, managing documentation, and presenting regular quality reports.
Performance Monitoring: Track supplier KPIs—including OTD, task acceptance, and linguistic accuracy—flagging and escalating any performance that falls beneath defined client thresholds.
Quality Framework & Asset Management: Design and maintain quality frameworks, ensuring all language assets (glossaries, style guides, and TMs) are updated and optimized.
Corrective Action & Escalation: Act as the escalation point for PMs on missed deliverables; lead Root Cause Analysis (RCA) and oversee Quality Improvement Plans (QIP) or CAPAs in collaboration with Language Se...
            

Ready to Apply?

Submit your application today and join our talented team at Welocalize.

Submit Application

Job Details

Location Thessaloniki, Makedonia Thraki
Job Type Full Time
Category Operations Specialties Managers
Posted Date March 01, 2026
Application Deadline April 10, 2026