Quality Investigation Coach

Job Description
Insight Global is seeking an experienced Investigation Coach to support and elevate investigation quality and consistency across a pharmaceutical manufacturing site in Rocky Mount, NC. This role will focus on hands-on coaching and skill development for a small group of investigators (typically coaching ~3 investigators per coach), with an emphasis on strengthening specific investigative competencies.
While also owning investigations end-to-end, the Coach will act as a technical mentor and quality reviewer, helping investigators improve execution, critical thinking, and application of investigation standards. Coaching assignments will be skill-based, grouping investigators by their developmental needs (e.g., root cause analysis, CAPA effectiveness).

• Provide targeted, skill-based coaching to assigned investigators, focusing on specific development areas such as:
o Root cause analysis
o CAPA development and effectiveness
o Investigation structure,...

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