Quality & Customer Support Advisor

Johnson Controls
📍 Manchester, England, United Kingdom 💼 Full time 🕒 Posted June 05, 2026

Job Description

Manchester – Office Based | Full-Time | Onsite
 

We are looking for a B2B Quality & Customer Care Advisor to support our business customers across services including intruder alarms, fire detection, CCTV, and access control. You’ll deliver high‑quality customer interactions, manage queries, and help drive continual improvement across service delivery.

What we offer
 

Competitive Salary: Reflecting your skills and experience.
Flexible Leave Entitlement: 25 days of annual leave (pro-rated in hours) plus time off in lieu for any Bank Holidays worked.
Holiday Purchase Scheme: Buy up to 10 additional days, increasing your total annual entitlement to the equivalent of up to 35 days.
Comprehensive Benefits: Including pension plan (up to 7% employer contribution match), life assurance, employee assistance program, and referral scheme.
Exclusive Discounts: With hig...

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Job Details

  • Location Manchester, England
  • Job Type Full time
  • Category Business Operations Specialists
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026