Quality Control Engineer, Amazon Customer Excellence Systems (ACES)

Quality Control Engineer, Amazon Customer Excellence Systems (ACES) Join to apply for the Quality Control Engineer, Amazon Customer Excellence Systems (ACES) role at Amazon . The Quality Control Manager plays an essential role within AMZL ACES. This position is responsible for overseeing and executing quality assurance and control (QAQC) processes throughout the processes of a package in the Last Mile Operations. Key job responsibilities: Ensure that all Standard Operation Procedures (SOPs) are up to date and available in Policy 2.0 at all times. Coordinate monthly audits using the Standard Audit Tool (SAT). Complete daily routines related to address data quality to improve delivery quality. Perform audits, assessments, and deep dives of field processes and procedures. Use logical thinking, analytical, and problem-solving skills to identify potential areas for improvement. Communicate quality problems or concerns impacting customer experience. Basic qualifications: Bachelor's degree in...

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