Job Description
Immediate Hiring-Quality Deputy Manager-Order to Cash (O2C)
Sub Process: Quality
Role: QA DM
Minimum Experience: 7-8+ Years
Please share CV in . I will only entertain Immediate JOiners .
Skills Description:
• Define and implement quality assurance frameworks, audit plans, Process controls across the O2C cycle.
• Supervise and guide the O2C quality team to ensure effective monitoring of transactions across billing, collections, dispute management and account set up
• Manage a team of quality analysts and oversee their development and performance.
• Ensure compliance with company policies, SOX and regulatory requirements across the O2C process.
• Develop and maintain SOPs, quality checklists, and evaluation standards aligned with the organizational goals.
• Support root cause analysis and implement preventive measures for recurring errors.
• Present quality insights and risk mitigation plans to `senior leadership.
• Drive continuous improvement ...
Sub Process: Quality
Role: QA DM
Minimum Experience: 7-8+ Years
Please share CV in . I will only entertain Immediate JOiners .
Skills Description:
• Define and implement quality assurance frameworks, audit plans, Process controls across the O2C cycle.
• Supervise and guide the O2C quality team to ensure effective monitoring of transactions across billing, collections, dispute management and account set up
• Manage a team of quality analysts and oversee their development and performance.
• Ensure compliance with company policies, SOX and regulatory requirements across the O2C process.
• Develop and maintain SOPs, quality checklists, and evaluation standards aligned with the organizational goals.
• Support root cause analysis and implement preventive measures for recurring errors.
• Present quality insights and risk mitigation plans to `senior leadership.
• Drive continuous improvement ...
Ready to Apply?
Submit your application today and join our talented team at HCLTech.
Submit ApplicationJob Details
- Location Chennai, Tamil Nadu
- Job Type Full-time
- Category Operations Specialties Managers
- Posted Date March 02, 2026
- Application Deadline April 11, 2026