Quality Assurance Executive

Position Summary

Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos and other documents using word processing, spreadsheet, database or presentation software. Transmit information or documents using a computer, mail or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work‑related information using computers and/or point of sale systems.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests acco...

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