Quality Assurance Analyst - Customer Experience & Training
Bravissimo Resourcing Inc.
Job Description
A leading BPO company in the Philippines seeks a Quality Assurance Specialist. The role involves monitoring customer interactions, providing feedback to agents, and analyzing performance metrics to enhance service quality. Candidates should have a college degree, at least one year of QA experience, and be knowledgeable in Root Cause Analysis. Opportunities for training and compliance improvement are key aspects of this position, and candidates must be amenable to shifting schedules.
#J-18808-Ljbffr
#J-18808-Ljbffr
Ready to Apply?
Submit your application today and join our talented team at Bravissimo Resourcing Inc..
Submit ApplicationJob Details
- Location manila, metro manila
- Job Type Full-time
- Category Management & Operations
- Posted Date June 07, 2026
- Application Deadline July 17, 2026