Quality and Improvement Manager

Second Step
📍 Bristol, England, United Kingdom 💼 Full-time 🕒 Posted June 29, 2026

Job Description

Could you inspire hope for people who are struggling with their mental health? 

Second Step is a leading mental health charity in the Southwest offering support and hope to people with mental health and support needs.  Our vision is that we believe in a world where everyone affected by mental health problems can create a positive future.  We promote mental health and wellbeing by supporting people and communities to build brighter futures.

We are seeking someone with a commitment to improving mental health outcomes through meaningful service user involvement to join us as Quality and Improvement Manager. Working closely with the Director of Services, you will lead our Quality and Improvement Team; revising, developing and managing the organisation’s quality assurance and improvement strategy and policies, coproduction strategy and policy and complaints management. 

If you are enthusiastic about working in a mental health organisation, work...

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Job Details

  • Location Bristol, England
  • Job Type Full-time
  • Category Operations Specialties Managers
  • Posted Date June 29, 2026
  • Application Deadline August 08, 2026