Quality and Compliance Manager

LegacyBox
📍 Chattanooga, Tennessee, United States 💼 Full-time 🕒 Posted July 02, 2026

Job Description

Benefits Healthcare coverage that includes medical, dental, and vision plans Health Savings Account eligibility Short-term disability plan is available after the 30-day waiting period Free 24/7 access to TextCare for medical support Retirement plan with employer match, available after six months for employees age 21 or older Paid parental leave Paid time off, accrued bi-weekly ABOUT THIS ROLE   The Quality & Compliance Manager is a new function at Legacybox, and one of the most important ones we're building.


This person sees the full picture:



  • what agents are doing, what they should be doing, and how to close the gap.

  • They audit calls and tickets.
  • They build the materials that help agents get better.
  • They own the systems — SOPs, macros, training modules — that make our team consistent and scalable.   You are the driving force behind raising best-in-class standards.
  • WHAT YOU'LL OWN Quality Ass...

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Job Details

  • Location Chattanooga, Tennessee
  • Job Type Full-time
  • Category Other Management Occupations
  • Posted Date July 02, 2026
  • Application Deadline August 11, 2026